Refund Policy

Our Commitment to You

Thank you for choosing Tagpicpro, the smart image-tagging platform for stock contributors. We are committed to providing a valuable tool to streamline your workflow. Please read our refund policy carefully before making a purchase.

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Digital Subscription Service Refund Eligibility Requesting a Refund Subscription Cancellations Free Trials Chargebacks

1. Digital Subscription Service

Tagpicpro is a subscription-based digital service that provides access to AI-powered tagging, metadata generation, and CSV export tools. Due to the nature of digital services and instant access to premium features upon purchase, we do not offer refunds for change of mind or unused time.

2. Refund Eligibility

We may offer refunds in limited circumstances, including:

You experienced a technical issue that made the platform unusable and our support team was unable to resolve it within a reasonable timeframe.
You were mistakenly charged more than once for the same subscription.

3. Requesting a Refund

To request a refund, please contact us within 7 days of your purchase. Include your order ID, email address, and a brief explanation of the issue.

Contact Information

[email protected]

4. Subscription Cancellations

You can cancel your Tagpicpro subscription at any time from your account dashboard. Canceling will stop future renewals, but you will retain access to premium features for the remainder of the current billing cycle. No refunds will be issued for partial billing periods.

Important Note

When you cancel, you'll continue to have access until the end of your current billing period. Make the most of your remaining time!

5. Free Trials

If you are using a free trial, you may cancel at any time before the trial ends to avoid being charged. Charges incurred after the trial period are subject to this refund policy.

6. Chargebacks

Please Contact Us First

Initiating a chargeback without contacting us first may result in the suspension of your Tagpicpro account. Please give us the opportunity to resolve your issue through our support team.

7. Policy Updates

We may update this refund policy at any time. Changes will be posted on this page, and continued use of Tagpicpro implies acceptance of the updated terms.

Summary

7-Day Window: Request refunds within 7 days of purchase

Limited Circumstances: Technical issues or billing errors

Cancellations: Access continues until end of billing period

Contact First: Always reach out before initiating chargebacks